Neon Property Services provides residential block management in Newham for RTM companies, residents’ management companies, and freeholders. Newham is one of London’s most transformed boroughs — the 2012 Olympics legacy has delivered significant new residential development in Stratford and the surrounding area, sitting alongside an established leasehold stock in East Ham, Forest Gate, and Plaistow.
We have managed blocks across Newham for over 20 years and have direct experience of the borough’s diverse residential stock across both its pre-Olympic and post-Olympic development phases. The range of building ages, types, and management structures in Newham is greater than in most London boroughs.
Newham’s leasehold stock spans a wide range. Stratford and the surrounding Olympic legacy zone contains large-scale purpose-built apartment developments — some significant in height, with complex management requirements and high-value leaseholders with demanding expectations. The International Quarter and Westfield-adjacent developments represent the newer end of the spectrum.
East Ham, Forest Gate, Plaistow, and Green Street contain a substantial older residential stock — Victorian and Edwardian terrace conversions alongside post-war purpose-built blocks and significant Right to Buy leasehold from former council stock. This part of the borough has a more established RTM tradition and a leaseholder population that takes a practical interest in how their buildings are managed.
We manage residential blocks for RTM companies, residents’ management companies, and freeholders across Newham.
| Service | What It Covers |
|---|---|
| Service Charge Management | Designated client account per building. Budget preparation. Annual accounts certified by qualified accountant. Online portal access for directors. |
| Building Safety & Compliance | Fire risk assessment commissioning and action tracking. Buildings insurance placement and renewal. Compliance calendar management. |
| Maintenance & Repairs | Responsive repairs. Contractor management. Section 20 consultation on qualifying works. Major works procurement. |
| Director Support | Advice for RTM and RMC directors. AGM support. Company secretarial where required. Leaseholder communication management. |
| Switching from Your Current Agent | Full takeover process. Financial audit on day one. Document recovery. Transition managed without disruption to the building. |
Newham has one of the most extensive landlord licensing regimes in London, including borough-wide additional HMO licensing and selective licensing covering large parts of the private rented sector. For block management of residential leasehold buildings, the direct impact is on leaseholders who sublet — they need to be aware of and compliant with the applicable licensing scheme. We flag this to directors as part of our management process.
For Newham’s newer Stratford-area blocks, the compliance focus is current-generation — EWS1 where relevant, modern fire safety systems, building safety management appropriate to the height and complexity of the building. Some blocks in the Olympic legacy zone are higher-risk buildings under the Building Safety Act and require the full HRB compliance framework.
We work with RTM company directors, RMC directors, share-of-freehold groups, freeholders, and developers across Newham. The borough generates both established-block switching instructions and new-build management instructions. The Stratford zone generates instructions from developer-appointed managing agents being replaced by director-instructed management.
Switching in Newham is common. The borough’s transformation has attracted managing agents of variable quality, and leaseholders in newer developments frequently find that the agent appointed by the developer is not the right fit once the building is occupied and the directors take an active interest in how it is run.
We manage the switchover so there is no gap in management. We chase documents and funds from the outgoing agent, conduct a financial audit on day one, and give directors portal access from week one.
Confirm your instruction. We handle the rest from here.
Document and fund recovery from the outgoing agent.
Full review of accounts and reserve fund position on day one.
Directors and leaseholders get online access within the first week.
Call 0208 801 9951 or email info@neonpropertieslondon.co.uk. We will confirm within 24 hours whether we can take on your building.
Or use our contact form and we’ll call you back.
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