Neon Property Services provides residential block management in Romford for RTM companies, residents’ management companies, and freeholders. Romford is one of the largest towns in the London Borough of Havering and has a significant leasehold flat stock built across several decades, from post-war purpose-built estates through to 2000s town centre apartment developments.
We have managed blocks in the Havering area for over 20 years. If you are a director looking for a managing agent in Romford, or if you are dissatisfied with your current management and want to switch, we can tell you within 24 hours whether we can take on your building.
Romford’s residential block stock reflects the town’s growth from a market town to a major suburban centre. The town centre and areas around the ring road contain a significant number of purpose-built leasehold flat developments, many managed by RTM companies whose directors took management back from freeholders or their agents. Estates developed in the 1970s and 1980s along the main arterial routes into town are characterised by lower-rise blocks with shared freehold or resident-managed structures.
The Liberty Shopping Centre redevelopment and subsequent residential schemes brought newer apartment buildings into the town centre. These buildings tend to have more complex management structures, newer compliance requirements, and active director boards. Across the borough, RTM activity has been consistent — Havering leaseholders have been willing to exercise the right to manage where freeholder management has fallen short.
We manage residential blocks for RTM companies, residents’ management companies, and freeholders across Romford and the surrounding area.
| Service | What It Covers |
|---|---|
| Service Charge Management | Designated client account per building. Budget preparation. Annual accounts certified by qualified accountant. Online portal access for directors. |
| Building Safety & Compliance | Fire risk assessment commissioning and action tracking. Buildings insurance placement and renewal. Compliance calendar management. |
| Maintenance & Repairs | Responsive repairs. Contractor management. Section 20 consultation on qualifying works. Major works procurement. |
| Director Support | Advice for RTM and RMC directors. AGM support. Company secretarial where required. Leaseholder communication management. |
| Switching from Your Current Agent | Full takeover process. Financial audit on day one. Document recovery. Transition managed without disruption to the building. |
Block management in Romford operates under the same compliance framework as the rest of England — the Landlord and Tenant Act 1985, the Building Safety Act 2022, the Fire Safety Order, and the Leasehold and Freehold Reform Act 2024. What varies locally is the profile of the stock and the directors we work with.
Many RTM companies in Romford were formed to address poor historic management — service charge accounts that were not transparent, compliance that had been neglected, major works managed badly. On every takeover, we conduct a full financial and compliance audit before active management begins. We do not start managing until we know the actual financial and compliance position of the building.
We work with RTM company directors, RMC directors, and freeholders across Romford. The majority of our new instructions in the area come from leaseholder directors who have recently exercised the right to manage or who are dissatisfied with their current managing agent. We also work with smaller freeholders who want professional management without the overhead of larger national agents.
Switching managing agent in Romford follows the same process as anywhere — but the condition of the handover documentation varies significantly. Blocks that have been managed by the freeholder’s own agent sometimes have incomplete accounts, missing certificates, and service charge funds that are difficult to reconcile. We have experienced this on multiple Havering takeovers.
We manage the switchover process so that the handover does not disrupt the day-to-day running of the building. We chase the outgoing agent for documents and funds, conduct a financial audit on day one, and give directors access to the portal from the first week. There is no gap in management.
Confirm your instruction. We handle the rest from here.
Document and fund recovery from the outgoing agent.
Full review of accounts and reserve fund position on day one.
Directors and leaseholders get online access within the first week.
Call us on 0208 801 9951 or email info@neonpropertieslondon.co.uk. We will tell you within 24 hours whether we can take on your block.
Or use our contact form and we’ll call you back.
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