Last updated: November 2025

Welcome to Neon Properties.
These Terms and Conditions outline the rules for using our websites and services, including:

By accessing or using these sites, you agree to these Terms. If you do not agree, please do not continue to use our websites or services.

1. Who We Are

Neon Property Services Ltd (“Neon Properties”, “we”, “us”, “our”)
Registered business address:
Office 7987, 321–323 High Road, Chadwell Heath, Romford, RM6 6AX
Email: info@neonpropertieslondon.co.uk
Phone:020 8801 9951

We provide property management, lettings, and related digital landlord support services, including Virtual Property Management and the Neon Resource Hub.

2. Use of Our Websites

You agree to use our websites only for lawful purposes and in a way that does not infringe the rights of others or restrict their use.

You may not:

Copy, reproduce, or distribute website materials without permission
Attempt to gain unauthorised access to our systems or data
Use the website to send spam, scams, or misleading content

We reserve the right to suspend access or remove content if these terms are breached.

3. Intellectual Property

All content, graphics, logos, and digital materials on our websites are owned or licensed by Neon Properties and protected by copyright and trademark law.
You may not reuse or reproduce any materials for commercial purposes without written permission.

4. Services and Pricing

Descriptions of services (including pricing for Virtual Property Management, Block Management, or the Resource Hub) are provided in good faith but may change without notice.
All prices listed on the website are in GBP (£) and may exclude VAT where applicable.

5. Limitation of Liability

While we aim to ensure the information on our websites is accurate, we make no guarantees as to completeness or timeliness.
Neon Properties shall not be liable for any direct, indirect, or consequential loss arising from use of our websites, services, or materials.

6. Links to Other Websites

Our websites may include links to external sites for your convenience. We are not responsible for their content, privacy, or security policies.

7. Account Registration (Members Hub)

Access to the Members Hub requires account registration.
You agree to keep your login credentials confidential and not share your account with others.
We reserve the right to suspend accounts that misuse materials or breach copyright.

8. Termination

We may suspend or terminate access to our sites or services without prior notice if you breach these terms or engage in unlawful activity.

9. Governing Law

These Terms and Conditions are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the English courts.

10. Contact

For questions about these Terms, please contact:
📧 info@neonpropertieslondon.co.uk